Privacy Policy for myralenthia.sbs

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform and services.

What Information We Collect

We collect information to provide requested services and improve your experience on our platform.

• Personal details such as name, email address, and phone number provided during registration.
• Questions and feedback submitted via forms on our website.
• Technical information and usage data collected using cookies and analytics tools.
• Records of communication between you and myralenthia support services.

How We Use Your Information

We use collected data to facilitate services, ensure platform security, and improve the user experience.

• Administer platform access, monitor security, and verify user identity.
• Respond to your enquiries and provide customer support as requested.
• Analyse trends and aggregate usage data to enhance platform features.
• Send service-related updates or important notifications, when relevant to your activity.

Legal Basis for Processing

We process your personal information for specific purposes and as permitted under Australian law.

Our legal basis includes user consent, contractual necessity, and our legitimate interest in maintaining service integrity, always respecting your rights and freedoms.

Information Sharing

Your data is not sold to third parties, but may be shared in specific situations for operation or regulatory compliance.

• With trusted service providers who assist us in running the platform, under contract and confidentiality obligations.
• To comply with legal requirements, court orders, or regulatory requests as required.
• If myralenthia.sbs is involved in a business transfer, information may be transferred as permitted by law.

Data Security

Your information is protected using industry-standard technical and organisational measures. Access is limited to authorised personnel, and regular security reviews are conducted to reduce risk. Despite best efforts, absolute security cannot be guaranteed, so we advise you to use caution with sensitive data.

Your Rights

As a user, you are entitled to control your personal information.

• Request access to or correction of your personal data we hold.
• Request restriction or deletion of your data, where legally permitted.
• Object to or withdraw consent for certain uses of your information.
• Lodge a complaint with the Australian privacy authority if you have concerns.

Cookies and Tracking

Cookies help us improve your experience and collect statistics. You can manage your cookie preferences in your browser or by reviewing our Cookie Policy for more details.

Cookie Policy Cookie Policy

Contact Us

For questions about privacy or this policy, contact our privacy officer using the details below.

Privacy Policy Changes

We may update this policy. Significant changes will be communicated to affected users or posted on this page.